Key findings: Themes
Social Determinants of
Health
• Home life
• Social support
• Access to
healthcare
• Mental
health/addiction/homelessness
Health Literacy
• Knowledge &
understanding
• Instructions, advice &
guidance
• Personal experience
influencing knowledge
& understanding
• Other people
influencing knowledge
& understanding
Reporting errors and
concerns
• Positive experiences
• Negative experiences
• Barriers to reporting
• Enablers to reporting